Most consumers like to read reviews before they purchase a product or see a movie. With our reviewing system homeowners, business owners and property managers who are about to make hiring decisions on contractors can get information on contractors who have completed renovation and maintenance projects for other consumers. These are stored in each contractor’s company profile and contain information on whether the project was good experience or a bad one for each consumer. As well, our message board contains postings and consumers’ questions and this information can be very useful in helping a consumer make a decision for hiring a contractor. The ones with experience can share project information, help solve problems and give advice to those who are about to make decisions.
In addition, successful contractors require feedback to help them improve their operations and add to their references. Being able to respond directly to consumers who are having problems with other contractors is a great learning tool for their own businesses while providing a valuable service to the consumer.
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